How to Sell Products on Zepto and Make Good Money

How to Sell Products on Zepto and Make Good Money

 

Introduction

Selling products on Zepto is one of the smartest ways you can tap into the part of the commerce industry, where people want their orders delivered fast—sometimes in as little as 10 minutes. If you sell groceries, essentials, or everyday items, Zepto can help you reach customers who don’t have the time (or patience) to go to a walk-in store.

But here’s the thing: it’s not enough to simply list your products. To actually make good sales, you need to set the right prices, optimize your listings, and market yourself well. Otherwise, your products will just sit there while customers buy from other sellers.

So, if you want to start selling on Zepto and actually make money, this guide is for you. Let’s go step by step.

 

 

Step 1: Register as a Seller on Zepto

Before anything else, you need to get on the platform. But Zepto is not like your typical e-commerce site, because it focuses on hyperlocal deliveries, which means they prefer working with businesses that sell your everyday home items, such as:

 

Groceries

Fresh fruits and vegetables

Dairy products

Packaged foods

Personal care items

Household essentials

If you sell these types of products, you can apply to become a Zepto seller immediately. Here are the steps to follow:

 

1. Go to the Zepto Partner Portal – This is the site where you sign up as an official Zepto seller.

 

2. Submit your business details – Here, you will need your GST certificate, business registration documents, FSSAI license (for food products), and bank details. Be careful at this stage, to avoid mistakes.

 

3. Wait for approval – Zepto will check your details and approve your application if everything looks good. This may take a few days, but be patient, as it goes further to prove their trustworthiness.

 

4. Set up your store – Once you are approved, you can start adding your products, setting prices, and preparing for orders.

 

Sounds simple, right? But this is actually where things start to get tricky. Just being on Zepto isn’t enough, you need to stand out from other sellers. Let us talk about how to do that, in step 2.

 

 

Step 2: Make Your Products Look More Attractive

You wouldn’t buy something online if it looked unappealing, right? Your customers feel the same way. If your products look boring, people will scroll past them. So, follow these tips to make your listings pop and instantly become irresistible.

 

• Use High-Quality Images

Blurry, poorly lit photos are a no-go. Your product photos should be clear, bright, and show exactly what the customer is getting. If you are selling fruits, don’t just post a random mango picture—make sure it actually looks fresh and juicy. Basically, make sure your products look visually appealing, and if it means you will have to keep going over it until you get it right, then do it.

 

• Write Simple Yet Engaging Descriptions

Nobody has time to read long, complicated descriptions without getting bored and repulsed. Get straight to the point while making sure that your product sound good.

 

Instead of writing: “Bananas – 1kg”

Try, instead: “Fresh, naturally ripened bananas—perfect for snacks, smoothies, and desserts.”

You can clearly see the difference. It is all about making the product sound more desirable.

 

• Categorize Your Products Correctly

Zepto is all about speed. Customers don’t search for long—they just click and buy, because these purchases are regular, and don’t require much time choosing. So, if your products are in the wrong category, they won’t show up where they should and you’ll miss out on sales.

So, double-check that your items are in the right sections so they appear in relevant searches.

 

 

Step 3: Set Prices That Attract Buyers

Zepto customers are price-sensitive. Many of them compare prices before buying. If your products are overpriced, they won’t buy from you. Here is how to set prices properly:

 

• Check Competitor Prices

Before pricing your products, look at what similar sellers are charging. You don’t have to be the cheapest, but you need to be competitive.

 

• Offer Deals & Discounts

People love discounts. Even something small, like “Buy 2, Get 1 Free”—can make customers buy more. Consider:

Bundling products together (e.g., “Buy milk + cereal and get $5 off”)

Limited-time discounts also work great at pushing sales(e.g., “10% off for the next 24 hours”)

Zepto often promotes discounted products, so if you are giving a deal, your products will get more visibility.

 

 

 

Step 4: Deliver Orders Fast and Keep Stock Updated

Zepto’s biggest selling point is speed. Customers expect their orders within minutes, so if you can’t keep up, your ratings will drop. Follow these tips to manage this:

 

• Keep Your Stock Updated

If customers order something that’s actually out of stock, they’ll be frustrated and may leave a bad review. Always update your inventory so that you don’t sell what you don’t have. These products are not too difficult to get your hands on.

 

• Work with Zepto’s Delivery System

Zepto has its own delivery network, but you need to make sure your products are packed and ready to go ASAP. If you’re handling your own deliveries, make sure your riders are fast and efficient.

 

• Use Proper Packaging

Nobody wants damaged or leaking products. Use strong and reliable packaging, especially for edibles which are perishable, like milk, vegetables, or frozen foods.

 

 

 

Step 5: Get More Customers with Smart Marketing

Even on a platform like Zepto, you need to actively get customers to notice your products. You can do this by;

 

• Joining Zepto’s Promotions: Zepto regularly promotes best-selling or discounted items. If you jump in, your products will get extra visibility, leading to more sales.

 

• Encourage Repeat Buyers: Your first sale isn’t your last sale. If a customer buys from you once, give them a reason to come back. You can offer a small discount on their next purchase, or even include a small thoughtful handwritten note in their package (a simple “Thank you! Hope to see you again” It can work wonders.

 

• Upsell & Cross-Sell: When someone buys from you, suggest something related. If a customer orders bread, recommend butter or jam to go with it.

 

 

Step 6: Keep Your Customers Happy (So They Come Back)

Great customer service is everything. If customers have a bad experience, they won’t buy from you again. Simple ways to keep them happy include:

Responding to queries quickly – Customers could ask about delivery times, stock availability, etc. Answer them promptly.

Handling complaints professionally – If a customer gets a damaged product, don’t argue. Offer a refund or replacement.

Encouraging good reviews – Positive ratings help your sales. After a successful order, politely ask your customers to leave a review.

The better your ratings, the higher Zepto will rank your products.

 

 

 

Conclusion

Selling on Zepto isn’t rocket science, but it requires strategy. You need to register and set up your store properly, make your products look attractive with good images and descriptions, price competitively and offer deals to attract buyers, ensure fast deliveries and always update stock, market your store and encourage repeat customers and provide excellent customer service to boost your ratings.

 

If you follow these steps, you won’t just sell on Zepto, you’ll actually make good money. So, go ahead, set up your store, and start making sales.